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Payment Policy

Effective Date: January 18, 2025
At Dreadnaught 悍將藝壇 ("we," "our," or "us"), we use Wix Payments, supported by Stripe, to securely process online payments. By making a purchase on our website, https://www.dreadnaught.site/, you agree to the terms outlined in this Payment Policy, the Wix Payments Terms of Service, and the applicable Stripe Terms of Service.

1. Payment Methods
We accept the following payment methods through Wix Payments (powered by Stripe):
  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards
  • Apple Pay (where available)
  • Google Pay (where available)
  • Alipay

2. Transaction Security
All payments are securely processed through Stripe, a PCI-DSS compliant payment processor. We do not store sensitive payment details; all transactions are encrypted and handled securely.

3. Payment Processing and Confirmation
  • Payments are processed immediately at the time of purchase.
  • Customers will receive a confirmation email for successful transactions.
  • Settlement of funds to Dreadnaught 悍將藝壇 is managed by Stripe.
For more details, refer to the **Wix Payments Terms of Service** and **Stripe Terms of Service.**

4. Refunds and Disputes
For refund-related details, please refer to our Refund Policy page.
Key Highlights:
  • Refunds will be processed back to the original payment method via Stripe.
  • Refund eligibility and timelines vary depending on the type of product or service purchased.
For disputes or inquiries, contact us at info@dreadnaught.site.

5. Order Cancellations
  • Merchandise Orders: Orders for merchandise may be canceled within 24 hours of purchase for a full refund.
  • Artwork Orders: Orders for original artwork or custom commissions cannot be canceled after purchase.
  • Event Tickets: Tickets cannot be canceled or refunded unless the event is canceled or rescheduled.

6. Customer Responsibilities
When making a purchase, you agree to:
  • Provide accurate and complete payment information.
  • Resolve any payment issues promptly to avoid order cancellations or delays.

7. Fraud Prevention and Suspensions
We reserve the right to:
  • Cancel or withhold transactions flagged as fraudulent or suspicious by Stripe’s fraud detection systems.
  • Suspend services or delay orders if payment disputes, chargebacks, or other issues arise.

8. Changes to the Payment Policy
We may update this Payment Policy at any time to reflect changes in our payment processes or updates from Stripe or Wix Payments. Changes will take effect immediately upon posting to our website. Continued use of our website signifies your acceptance of the updated policy.

9. Contact Information
For questions or concerns about payments, refunds, or disputes, please contact us:
For more information, refer to:

© 2025 Dreadnaught Theatre Limited. All rights reserved.
 
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